Offers business strategists an integrated five-phase model for setting and implementing strategy. Proven effective at a diverse range of organisations worldwide, the model provides executives with a p... More Details

The Art of Winning Commitment presents the unique perspectives of a diverse group of leaders that includes: educators, religious and spiritual leaders, heads of not-for-profit social services, an orch... More Details

The Creative Training Ideas book is stuffed with strategies for bringing out energetic, active participation in every session.... More Details

According to psychologist Robert Chope, the truth is that unemployment can create a full-blown identity crisis, and job seekers may undergo a grieving process similar to grief over a death or a termin... More Details

This guide will help managers develop the skills to deal with difficult people and personalities, and learn to work productively with them. Readers will learn to manage anger and negativity in the wor... More Details

Business professionals at all levels who want to maximise their self-marketing opportunities and further hone their communications skills.... More Details

Learn how to become a persuasive leader. You’ll learn to take on a new leadership role without hesitation, foster change without impediments and use humor to convince and motivate employees.... More Details

All companies are in search of extraordinary leaders. Jack Zenger, the co-founder of Zenger Miller and Vice Chairman of Provant, shows readers how to turn managers into leaders, and good leaders into ... More Details

Leadershock....and How to Triumph Over It: Eight Revolutionary Rules for Becoming a Powerful and Exhiliarated Leader... More Details

Making Teams Work explains the rules of teamwork, and gives the reader invaluable tips and pointers for teaming with others.... More Details

An insiders guide to some of Australia’s most successful small businesses and the women behind them.... More Details

Mary Kay Inc., is one of the best-run and most successful companies in the world. With his unlimited access to its employees and management, Jim Underwood provides insights into a unique and extraordi... More Details

A book that combines the best from the worlds of Sports Psychology and Business Leadership in a single practical manual for business leaders, management coaches, training departments, teachers, athlet... More Details

What every business manager needs to know about risk in order to seize opportunities for future growth while protecting the value already created, featuring interviews and insights from prominent CEO ... More Details

Showing how everyone within an organisation can make change happen, this book is an eye-opening account of how companies can create the future they want, rather than simply react to a turbulent enviro... More Details

Between dealing with difficult people and navigating through unexpected and complicated situations, the typical day at the office
involves making countless choices on how to engage with others. To... More Details

Discover how to develop skills to make every management moment matter and increase productivity. Readers will learn to manage communication overload, know where to focus the most attention and expedit... More Details

At work or play, this little book offers practical, hip, and witty advice for enhancing conversation skills.
Learn how to deal with bores, narcissists, and over disclosers; disagree with someone r... More Details

Designed to encourage a journey of discovery in which trainers liberate the hidden skills already in the hearts and minds of learners, this book is a unique collection of proven exercises that will el... More Details

We've all worked with someone difficult, someone who could always be trusted to blow up or space out or do or say something off the wall or otherwise wildly inappropriate. This book shows you how to r... More Details

Everybody needs a tool kit. Trainers are no exception and now they can find what they need in this book. Packed with hundreds of proven techniques, it is the perfect resource for managers who are su... More Details

From a new performance management plan that wreaks havoc on the workforce to a new CEO whose change initiatives receive a cool response from employees—this volume helps executives and managers decide ... More Details

How do you handle a star performer who is toxic to other workers? What do you do when your best manager has a meltdown? From tantrums to taboo interoffice affairs, this guide explores ways to handle a... More Details

PR disasters. Clashes between global managers. Faulty products. This guide helps marketers learn to navigate when the environment or the product starts to sour. These thought-provoking guides present ... More Details

Managing people is the most difficult part of a manager’s job—the best-selling You Lead They’ll Follow book series now helps make it easier!... More Details

Managing people is the most difficult part of a manager’s job—the best-selling You Lead They’ll Follow book series now helps make it easier!... More Details

Managing people is the most difficult part of a manager’s job—the best-selling You Lead They’ll Follow book series now helps make it easier!... More Details